Políticas

Welcome to the Strong 8K Policy Page.

We are committed to providing high-quality IPTV services while ensuring transparency, reliability, and regulatory compliance. Below, you’ll find the terms and policies that govern the use of our services. By accessing or using our services, you agree to these terms.

1. Refund Policy

At Strong 8K, we strive to provide our clients with the best possible service. Due to the nature of digital IPTV subscriptions, refunds are granted only under limited conditions:

1.1 – Technical Issues:
A refund may be offered if technical problems, directly caused by Strong 8K, cannot be resolved after a thorough diagnostic process.

1.2 – Free Trial Policy:
Clients who use a trial package and report dissatisfaction within the first 24 hours may be eligible for a refund after a detailed review.

All refund requests must be submitted via our WhatsApp with detailed information about the issue.

2. Usage Policy

To maintain the quality and integrity of our service:

2.1 – Fair Use:
Strong 8K subscriptions are intended for personal use only. Excessive usage or access from more devices than allowed may result in account review or suspension.

2.2 – Prohibited Activities:
Sharing accounts, reselling the service, or misusing the platform is strictly prohibited. Any violation may lead to immediate account termination.

2.3 – Legal Compliance:
It is the user’s responsibility to ensure that the use of the service complies with applicable local laws.

3. Privacy Policy

Your privacy is a priority for Strong 8K. Here’s how we handle your information:

3.1 – Data Collection:
We only collect the minimum data necessary to process orders and deliver our services (such as email and payment information).

3.2 – Data Usage:
Your data is used exclusively to provide our services and maintain communication with you. We never share your personal information with unauthorized third parties.

3.3 – Security Measures:
We apply advanced security protocols to protect your data and ensure your privacy at all times.

4. Cancellation Policy

At Strong 8K, we offer flexible subscription options with clear cancellation terms:

4.1 – Cancellation Notice:
Clients must cancel their subscription at least 5 days before the renewal date to avoid automatic charges.

4.2 – Guaranteed Access:
After cancellation, access to the service will remain active until the end of the current billing period.

5. Support Policy

Our support team is committed to providing you with a smooth and uninterrupted experience:

5.1 – Response Time:
We respond to most requests within 6 hours.

5.2 – Support Channels:
You can reach us via live chat, email, or through our dedicated support portal.

5.3 – Technical Assistance:
Our team is highly trained to resolve any service-related issues quickly and efficiently.

6. Service Interruption Policy

While we strive to provide uninterrupted IPTV service, occasional interruptions may occur:

6.1 – Scheduled Maintenance:
We always provide advance notice for any planned maintenance that may impact the service.

6.2 – Unexpected Downtime:
In rare cases of prolonged interruptions, individual compensation may be considered based on the circumstances.

7.Disclaimer

Strong 8K operates in accordance with applicable legal regulations. By using our services, you agree to the following:

7.1 – No Warranty:
Our services are provided “as is,” without express or implied warranties regarding continuous operation or specific outcomes.

7.2 – User Responsibility:
It is the client’s responsibility to ensure that the use of the IPTV service complies with all relevant local laws.

7.3 – Limitation of Liability:
Strong 8K is only responsible for issues directly related to the use of our services. We are not liable for indirect or external damages.

8. Policy Updates

Strong 8K reserves the right to modify these policies at any time:

8.1 – Notification:
Any significant changes will be communicated to clients via email or notices on our website.

8.2 – Continued Use:
Continued use of the service after such updates will be considered acceptance of the new terms.